Frequently Asked Questions

Everything you need to know about our sustainable fashion collections.

What materials are used in Polyeco collections?

We prioritize sustainability by using 100% organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining high-end quality.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

Are your manufacturing processes ethical?

Yes, we partner exclusively with Fair Trade certified factories that ensure safe working conditions, fair wages, and zero tolerance for child labor.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.